Privacy Policy

1. Who We Are

CAREDMVPrep (“we,” “us,” or “our”) operates CAREDMVPrep.com, an educational platform providing DMV, CDL, and motorcycle knowledge test preparation resources for all 50 U.S. states. For privacy questions, contact us at hello@caredmvprep.com.

2. Information We Collect

Information You Provide

• Account registration: Name, email address, and password when you create an account.
• Contact form submissions: Name, email address, subject, and message content when you contact us.
• Payment information: If you subscribe to a paid plan, payment details are processed by our third-party payment processor (Stripe). We do not store your full credit card number.

Information Collected Automatically

• Usage data: Pages visited, practice test results, time spent on the Site, and click patterns.
• Device and browser information: IP address, browser type and version, operating system, and device type.
• Cookies and similar technologies: Session cookies, preference cookies, and analytics cookies. See Section 5 for details.
• Log data: Server logs that record requests made to our servers, including the date, time, referring URL, and pages accessed.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Site and its features.
• Personalize your experience, including saving your test progress and scores.
• Process payments and manage your subscription.
• Respond to your comments, questions, and support requests.
• Send you transactional emails (account confirmation, password reset) and, with your consent, product updates.
• Analyze usage patterns to improve content quality and user experience.
• Comply with applicable laws and protect our legal rights.

We do not use your information to build advertising profiles or sell your data to third-party advertisers.

4. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or United Kingdom, we process your personal data under the following legal bases: performance of a contract (providing services you signed up for), legitimate interests (improving the Site, preventing fraud), legal obligation (complying with applicable law), and consent (where we ask for it, such as marketing emails).

5. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential cookies: Required for the Site to function (session management, authentication). Cannot be disabled.
• Preference cookies: Remember your settings and choices (e.g., state selection).
• Analytics cookies: Collect anonymous information about how visitors use the Site (e.g., Google Analytics). Help us understand which pages are popular and how we can improve.

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the Site. Most browsers allow you to refuse or delete cookies via your browser settings.

6. Third-Party Services

We use the following third-party services that may collect or process your data:

• Google Analytics: Website traffic and usage analysis. Data is anonymized where possible. Google's privacy policy: policies.google.com/privacy
• Stripe: Payment processing for premium subscriptions. Stripe's privacy policy: stripe.com/privacy
• Vercel / hosting provider: Website hosting and deployment. Server logs may be retained for security purposes.

7. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted vendors who assist us in operating the Site (payment processors, analytics, hosting), under confidentiality agreements.
• Legal requirements: If required by law, court order, or government regulation.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
• Protection of rights: To protect the rights, property, or safety of CAREDMVPrep, our users, or the public.

8. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal or regulatory purposes. Analytics data is retained in aggregate form.

9. Data Security

We use industry-standard security measures — including TLS encryption for data in transit, password hashing, and access controls — to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.

10. Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at hello@caredmvprep.com and we will promptly delete it.

11. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (“right to be forgotten”).
• Portability: Request your data in a machine-readable format.
• Objection / Restriction: Object to or request restriction of certain processing activities.
• Withdraw consent: Where processing is based on consent, withdraw it at any time.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete it, and the right to opt out of sale (we do not sell personal data).

To exercise any of these rights, contact us at hello@caredmvprep.com. We will respond within 30 days.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. For significant changes, we will provide additional notice (such as an email notification or a prominent notice on the Site). Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: